Payment Policy
PRICING
All charges on our UK site are in UK Sterling (£). All charges on our German and Austrian, and European Union sites are in Euros (€). All charges on our International site are in United States Dollars ($). The prices displayed in your pack are the current prices of the goods and the amount you will be charged for each item when submitting your order. Our website prices are for online purchases only and may differ from Páramo brand stores or other retail outlets selling Páramo. All products are supplied subject to availability.
ORDERS
We accept all major credit cards excluding American Express.
You will receive an email notification when your order is received. If you have supplied a mobile telephone number you will also receive a text from our courier when your order is despatched. All of our couriers have tracking facilities.
If items on your order are out of stock we will inform you as soon as possible and any sum debited by us will be re-credited to your account. Páramo will notify you of this by email to the address supplied on your order. The refund will be made as soon as possible and in any event within 28 days of your order.
For all order queries please email us here and remember to include your order number.
Buying from outside the UK? Please order via our other sites as follows:
Prices and payment
- The price of any products will be as quoted on our site:
- Prices on our UK site include VAT but exclude delivery costs, which will be added to the Total Amount Due.
- Prices on our EU sites exclude both VAT and delivery costs. All consignments shipped to an EU address will be dispatched Delivery Duty Paid and any Customs & Duties payable on delivery will be paid by Páramo.
- Prices on our international site exclude both VAT and delivery costs. Any Customs & Duties payable on delivery are also not included and Páramo Ltd cannot be held liable for any charges imposed.
Our site contains a large number of products and is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. If, for whatever reason, your order for purchase is not showing the correct price for the goods, we will inform you that the price is incorrect and advise you of what action needs to be taken. We reserve the right to reject your offer to purchase the products in these circumstances. Payment for the products is due at the same time as you place your order. No products will be dispatched until you have paid us in full for the corresponding order. Payment is made using our payment processor (Adyen). By placing your order, you agree that we may pass on your details and the details of your order to our payment processor in order to enable your payment to be processed.